pk47 Privacy Policy

1 Who We Are

pk47 is Pakistan's premier online gaming and sports betting platform, operating at pk47.pro. References to "pk47", "we", "us", or "our" throughout this Privacy Policy refer to the pk47 platform and its operating entity. References to "you", "your", or "the player" refer to any individual who accesses, registers on, or uses the pk47 platform.

pk47 acts as the data controller in respect of the personal information collected from players registered on our platform. As data controller, pk47 determines the purposes and means by which your personal data is processed, and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable data protection principles.

If you have any questions about how pk47 processes your personal data, or wish to exercise any of your data rights described in this Policy, please contact our dedicated privacy team using the contact information provided in Section 14 of this document.

2 Personal Data We Collect

pk47 collects the following categories of personal data from players, either directly provided by you or collected automatically through your use of the platform:

3 How We Collect Your Data

pk47 collects your personal data through the following mechanisms:

• Direct provision: Information you actively provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and analytics tools each time you access or interact with the pk47 platform.
• Third-party payment processors: Transaction confirmation and status data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment processing partners when you initiate a deposit or withdrawal.
• Identity verification providers: Verification outcomes from KYC and anti-money laundering (AML) screening services engaged by pk47 to confirm your identity and check against financial crime databases.
• Fraud prevention services: Risk signals and device fingerprint data from fraud detection partners used to protect pk47 players from account takeover and fraudulent activity.

4 How We Use Your Personal Data

pk47 uses the personal data we collect exclusively for the following legitimate purposes. We do not use your data for any purpose incompatible with those listed below without first seeking your explicit consent:

• Account creation and management: To register and maintain your pk47 player account, authenticate your identity on login, and manage your account settings and preferences.
• KYC and regulatory compliance: To verify your age (21+ requirement), identity, and source of funds in compliance with applicable anti-money laundering and responsible gaming regulations.
• Transaction processing: To process PKR deposits and withdrawals through your chosen payment method and maintain accurate financial records of all activity on your account.
• Platform personalisation: To customise your pk47 experience — including recommended games, PSL betting markets, and promotional offers — based on your gaming preferences and activity history.
• Customer support: To respond to your queries, complaints, and requests in a timely and effective manner, and to maintain a record of our communications for quality and training purposes.
• Responsible gaming: To monitor gaming patterns for signs of problem gambling, administer self-exclusion and deposit limit requests, and send responsible gaming communications to players who may be at risk.
• Fraud and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, and other illegal or prohibited activities on the pk47 platform.
• Marketing communications: To send you promotional offers, bonus notifications, PSL season updates, and other marketing communications — only where you have provided your explicit consent to receive them, and always with a clear opt-out mechanism.
• Analytics and improvement: To analyse aggregated, anonymised usage data to understand how players interact with pk47 and to improve the platform's functionality, performance, and user experience.

5 Legal Basis for Processing

pk47 processes your personal data only where a valid legal basis exists for doing so. The primary legal bases on which pk47 relies are as follows:

• Contractual necessity: Processing required to fulfil pk47's obligations under the player account agreement — including account operation, transaction processing, and customer support.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC identity verification, AML transaction monitoring, and responsible gaming obligations.
• Legitimate interests: Processing carried out for pk47's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, and analytics for product improvement.
• Consent: Processing that depends on your freely given, specific, informed, and unambiguous consent — primarily marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Third Parties

pk47 does not sell or rent your personal data to any third party. We share your data only in the following limited circumstances, and only to the minimum extent necessary for the stated purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment partners receive the transaction data necessary to execute your deposits and withdrawals. These partners are bound by their own privacy and data security standards.
• Identity verification providers: KYC and AML screening partners receive identity data submitted by you for the purpose of verifying your identity and screening against financial crime watchlists.
• Fraud prevention services: Technical and behavioural data is shared with fraud detection partners to protect the security and integrity of the pk47 platform and its players.
• Game software providers: Where you play games powered by third-party software providers, game session data may be shared with those providers for the purposes of game operation, fairness verification, and technical support.
• Legal and regulatory authorities: pk47 will disclose your personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, a court order, or a binding regulatory direction.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of pk47's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

7 Cookies & Tracking Technologies

pk47 uses cookies and similar tracking technologies to operate and improve the platform, remember your preferences, and deliver a personalised experience. Cookies are small text files stored on your device when you visit pk47.pro. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the pk47 website to function. They enable core functions such as user authentication, session management, and security. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences and settings — such as your preferred language, game display settings, and whether you have acknowledged responsible gaming notifications.
• Analytics cookies: Used to collect anonymised data about how players navigate pk47 — which pages are visited most often, how long sessions last, and where players encounter difficulties. This data informs platform improvements.
• Marketing cookies: Used to deliver relevant pk47 promotions and content within the platform. These are only placed where you have provided consent for marketing personalisation.

You may manage your cookie preferences at any time through the pk47 cookie settings panel. Please note that disabling certain cookie categories may affect the functionality and personalisation of your pk47 experience. Your browser settings also allow you to block or delete cookies, though this may impact platform performance.

8 Data Security

pk47 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pk47's servers.
• Encrypted storage of all sensitive player data, including identity documents and financial information, using AES-256 encryption at rest.
• Role-based access controls ensuring that pk47 staff can only access player data relevant to their specific job function, on a strict need-to-know basis.
• Regular independent security audits and penetration testing of pk47's platform infrastructure.
• Two-factor authentication (2FA) options for all player accounts to prevent unauthorised account access.
• Real-time fraud monitoring and anomaly detection systems that flag and investigate suspicious account activity automatically.
• Comprehensive staff training on data protection and information security practices, conducted on a regular basis.

Whilst pk47 employs industry-leading security measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pk47 will notify affected players without undue delay in accordance with applicable notification obligations.

9 Data Retention

pk47 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active pk47 account, plus a minimum of 5 years following account closure to comply with applicable AML and KYC record-keeping requirements.
• Financial transaction records: Retained for 7 years from the date of each transaction, in line with standard financial record-keeping obligations.
• Customer support communications: Retained for 3 years from the date of the support interaction, to support dispute resolution and quality assurance.
• Marketing consent records: Retained for the duration of your consent, plus 3 years following withdrawal of consent, to demonstrate compliance with consent obligations.
• Technical and usage logs: Retained for up to 12 months, after which they are anonymised or deleted unless required for an ongoing security investigation.
• Self-exclusion records: Retained indefinitely in anonymised form to prevent re-registration in breach of a self-exclusion commitment.

Upon expiry of the applicable retention period, your personal data is securely and irreversibly deleted or anonymised in accordance with pk47's data destruction procedures.

10 Your Data Rights

As a pk47 player, you hold the following rights in relation to your personal data. These rights may be exercised at any time by contacting pk47's privacy team using the details in Section 14:

11 Children's Privacy

pk47 implements robust age verification measures during the account registration and KYC process to prevent minors from accessing the platform. All players are required to provide valid documentary proof of age — such as a CNIC or passport — before their account is fully activated and before any real-money gaming activity is permitted.

If pk47 becomes aware that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions associated with that account. If you have reason to believe that a minor has registered on pk47, please contact our support team immediately via the contact details in Section 14.

Parents and guardians are encouraged to use parental control software and to maintain open conversations with young people about responsible online behaviour and the risks associated with gambling.

12 International Data Transfers

pk47 primarily processes and stores player data on servers located within secure data centre facilities. In certain circumstances — for example, where a third-party service provider operates infrastructure outside Pakistan — your personal data may be transferred to and processed in jurisdictions other than Pakistan.

Where such international transfers occur, pk47 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that which applies within Pakistan. These safeguards may include:

• Standard contractual data protection clauses agreed between pk47 and the relevant third-party recipient.
• Transfers to recipients located in jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where data is transferred within a corporate group that has adopted group-wide data protection standards.

You may request details of the specific safeguards applied to any international transfers of your personal data by contacting pk47's privacy team.

13 Changes to This Privacy Policy

pk47 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal or regulatory requirements, or the introduction of new platform features. The "Last Updated" date at the top of this Policy will be revised each time a material change is made.

Where a proposed change is material — meaning it significantly affects how pk47 processes your personal data or the rights available to you — we will provide you with advance notice of the change via email or through a prominent notification on the pk47 platform, and where required by law, we will seek your renewed consent before the change takes effect.

We encourage all pk47 players to review this Privacy Policy periodically to stay informed about how we handle their personal data. Continued use of the pk47 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms, to the extent permitted by applicable law.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how pk47 has handled your personal data, please contact our privacy team using the details below:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.

pk47 is committed to resolving all privacy concerns promptly and fairly. If you are not satisfied with pk47's response to your concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. pk47 will cooperate fully with any such regulatory inquiry or investigation.